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How therapy works

Starting therapy can feel daunting – especially if you’re not sure what to expect.


This page is here to give you a simple sense of how the process works, what your first session might feel like, and how therapy can support you over time.

There’s no right or wrong way to begin. We’ll meet you where you are.

Your first session

Your first session is a space to talk, ask questions, and get a feel for the process.

 

We’ll spend time understanding what’s brought you here, what you’re hoping for, and what feels most important right now. You don’t need to have everything figured out – many people start therapy feeling unsure or overwhelmed.

 

There’s no pressure to share more than you’re comfortable with. Therapy moves at your pace.

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Confidentiality and safety

What you share in therapy is confidential.

 

This means that sessions are private and information is not shared without your consent, except in rare situations where safety is at risk, as guided by professional and legal ethics.

 

Your therapist will explain confidentiality clearly and answer any questions you may have, so you can feel safe and informed from the start.

How long does therapy take?

Therapy isn’t one-size-fits-all.

Some people come to therapy for short-term support around a specific issue or life transition. Others choose longer-term therapy to explore deeper patterns, relationships, or ongoing challenges.

Your therapist will work with you to find an approach that feels appropriate for your needs, goals, and circumstances – and this can change over time.

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Working together with your care team

When helpful, therapy can form part of a broader support network.

With your permission, your psychologist may collaborate with other healthcare professionals such as GPs, psychiatrists, or specialists to ensure coordinated and holistic care.

Any collaboration happens transparently and always with your wellbeing at the centre.

No referral is required, although some medical aids may request one for claims.
Do I need a referral?
That’s completely okay. Therapy helps you find the words – you don’t need to bring them with you.
What if I don't know what to say?
No. Many people seek therapy during life transitions, periods of stress, or when they want better self-understanding.
Is therapy only for serious problems?
Yes, online sessions are available where appropriate.
Can I do sessions online?

FAQs

If you’re considering therapy and still feel unsure, that’s okay.


Taking the first step doesn’t mean committing to everything – it simply means starting a conversation.

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